Frequently asked questions.

Send a quote request with the journey details, or call us. We reply with a written quote covering the vehicle class, the timing and the full price. The reservation is confirmed once you accept the quote.

Prices depend on the airport, the hour, the waiting time and the route, so a person prices each trip. The total on the quote you accept is the total you pay.

No. The website collects quote requests only. No payment is taken online, and nothing is confirmed until you accept a written quote from us.

Advance notice improves availability and lets us assign the right chauffeur. Same-day and short-notice requests are accepted subject to availability; for anything urgent, please call.

Changes go to the contact on your confirmation. Amendment and cancellation terms are stated on your quote before you accept it.

Gratuity is not automatically added. If you wish to tip, you may do so directly or ask for it to be added to the invoice. Any arrangement is confirmed in writing where relevant.

When a flight number is provided at booking, we monitor the schedule and adjust the pickup if the flight moves. Wait-time terms are stated on the quote.

The meeting point is agreed before travel day: typically curbside, baggage claim or a named garage level. You receive the details with your confirmation.

Dulles (IAD), Reagan National (DCA), BWI Marshall (BWI) and Manassas Regional (HEF). Other airports can be quoted on request.

Ramp access is granted by the airport operator and the FBO on their terms, so we cannot promise it. We arrange it through them where it is available, and agree a confirmed alternative pickup point where it is not.

The tail number, the operator, the FBO and the estimated arrival or departure time. If anything is not yet settled, tell us what you know.

Tell us the number of children and their ages in your request. We confirm in writing whether we can provide suitable seats for your trip, or whether you should bring your own.

Describe what you need in the request, such as a folding wheelchair or help with luggage. We tell you honestly in writing what we can accommodate before you confirm.

Send a corporate inquiry describing the travel you have in mind. Any recurring arrangement, including billing, is discussed and agreed in writing; nothing is assumed in advance.

Please ask about licensing and insurance documentation during account set-up or before a first reservation.

We take requests from agencies, missions and delegations. This website makes no claim to security clearances, contract vehicles or agency approvals; if your requirement depends on one, ask us before you proceed.

The photographs show vehicles from our own fleet. The exact vehicle assigned to your reservation is confirmed in writing with your quote.

Executive Sedan: up to 3. Luxury SUV: up to 6. Executive Sprinter: up to 14, depending on the seating configuration. The figure for your assigned vehicle is confirmed on the quote.

Luggage space depends on the number of passengers and the vehicle. Tell us what you are bringing, including anything oversized, and we will confirm it will fit.

Yes. Long-distance and city-to-city journeys are quoted individually, with any return positioning itemised on the quote.